Privacy Policy

Last Revision Date: March 29, 2013.

Dial-A-Note is a service of Civicom. In the sections set forth below, every mention of Civicom is understood to apply to Dial-A-Note as well.

We are committed to protecting the privacy of our users. Accordingly, we do not collect your nonpublic personal information unless you provide it to us voluntarily and knowingly. We will also not sell or give any information about you, your email address, or usage to any third parties, except as necessary to provide our service to you in accordance with the Terms of Service Agreement.

We are obligated by federal regulation to notify you annually of this privacy policy. By entering into the Terms of Service Agreement, you agree to check our website periodically and acknowledge that our posting of the policy on our website suffices as such notice.

Applicability of This Policy

This privacy policy applies to Dial-A-Note’s website and users only. It does not apply to other websites that may be linked to our sites.

Information We Collect Automatically

When you visit our site, your browser automatically sends us an IP (Internet Protocol) address and certain other information (including the type of browser you use).

Cookies: What Are They?

A cookie is a small text file placed on the hard drive of your computer that allows our Site to recognize you. The cookie we use do not themselves collect personal information about you or provide us with any way to contact you; they simply assign a randomly generated number to your computer. The cookies also do not extract from your computer any information regarding other Internet sites or your surfing activities. Please see Cookies for Registered Users for an explanation of why we need cookies to serve our customers and Cookies for First–Time or Casual Visitors for what cookies do for those who are not yet our customers.

Cookies for Registered Users

If you are a registered user of our Service, we need cookies so that we can know who you are. Cookies allow us to correlate the arbitrary designation assigned to your computer by the cookie with your telephone number, which we maintain securely on our database. This allows us to provide you with our Service without requiring you to transmit personal information (such as your telephone number) to us insecurely over the Web. Without cookies, we have no safe way of connecting your calls.

Cookies for First–Time or Casual Visitors

If you are not yet a Civicom customer, the use of cookies is not required. However, like many website operators, we use cookie to enhance your experience on our site, including allowing our server to recognize your computer and thereby avoid sending you repetitive messages or advertisements. Most commonly used browsers, allow you to disable cookies should you so choose. Please consult your browser help file for more information should you wish to do so.

Traffic and Site Usage Data

You also should be aware that we collect certain usage information about our site, such as the number and frequency of visitors to certain parts of the site. This allows us to improve our site in ways that our visitors will find most useful. These data are collected and used only in aggregated form; they do not include any personal information.

Account and Telephone Information

If you choose to open an account with us, we will ask that you provide us with certain personal information (such as name, address, billing information, and the like), along with your telephone number. We will not disclose that information to any third parties except as set forth below in How We Use Information You Provide Us. Similarly, when you use your Service, from time to time you, of course, will provide us with the telephone numbers of others whom you are calling, whether or not they also are account–holders. We will not ask for the name or any other identifying information of any non–account–holder whose number you provide us, and we retain the telephone numbers themselves only for purposes of the call itself and our billing records. As with your own information, we will not disclose these numbers to any third parties except as set forth below in How We Use Information You Provide Us.

How We Use Information You Provide Us

We may use any information you provide internally for any business purpose, including to send you subsequent communications concerning our Service. If you have an account with us, we do not monitor your use of the account but do or may access your account (1) for billing purposes; (2) to conform to legal requirements or comply with legal process; (3) to protect or defend the rights and property of Civicom; (4) to enforce the Terms of Service Agreement; or (5) to act to protect the rights of our account holders or others.

For the sole purpose of providing our Service to you, we may also supply your telephone number, call information (including the numbers you are calling), or electronic mail address to third–party service providers such as Internet service providers, your telephone company, and others.

Civicom and its employees and agents will access your account with us, and use the information contained therein, only for legitimate business purposes as set forth above, or to respond to service or technical issues.

Information from Children

Our site is NOT intended for children under the age of 13. If we learn that we inadvertently have collected personal information from a child under the age of 13, we will attempt promptly to delete that data from our systems.

Security of Your Data

We use industry–standard, established security measures in our physical facilities and computer systems, databases, and communications networks that are designed to protect information contained within our systems from loss, misuse, or alteration. However, please be aware that it may be possible for others to read messages that you send over the Internet, so do not send by mail any information that you would like to keep confidential.

Updates, Corrections and Changes

Contact us at the address indicated below if you would like to access or update your previously provided account or other personal information.

Contacting Us

You may contact us with any questions or concerns regarding this Policy at